We provide a 24-month warranty on all of our products.
We take immense pride in our products and know you're going to love them as much as we do. If you're not 10/10 obsessed, let us know within 30 days for our 100% money back guarantee.
Check out with Sezzle and split your entire order into 4 interest-free payments over 6 weeks.
On all orders $90USD+ we offer free 2-7 business day standard shipping in the US + CA and 11-20 business day shipping in the UK.
Unfortunately we are unable to make deliveries to PO boxes, APO/FPO, or US military bases outside the US.
We’d hate for you to miss out on our latest launches, self-care tips, exclusive offers - or even your order updates!
Whitelisting our email address ensures that messages from hello@fancii.com (or anything from fancii.com) always land where they belong - in your inbox, not in your spam or promotions folder.
What Is Whitelisting?
Whitelisting simply means telling your email provider, “Yes, I do want emails from this brand!” It’s a quick way to make sure you get the emails you signed up for - like product launches, exclusive promotions, beauty tips, and VIP perks.
Without it, even important updates (like your order confirmation etc) might accidentally get marked as spam.
How to Whitelist Fancii Emails
Below are easy step-by-step instructions for popular email providers. (Choose yours below 👇)
Gmail
Open Gmail and go to your inbox.
Find an email from hello@fancii.com (check Promotions or Spam folders if needed).
Drag the email into your Primary tab (if it’s in Promotions).
Click the star ⭐️ next to our email address.
Open the email, click the three dots ⋮ (More), then click “Add [Fancii] to Contacts list.”
✅ Done! Gmail now knows we’re inbox-worthy.
Outlook / Hotmail / Live
Go to your inbox and open a Fancii email.
Click the three dots ⋮ in the top right corner of the message.
Click “Add to Safe senders” or “Add to contacts”.
You can also go to Settings > View all Outlook settings > Mail > Junk email, then under Safe senders, add fancii.com
.
✅ Done! We’ll now show up safe and sound in your inbox.
Yahoo Mail
Log into Yahoo Mail and open a Fancii email.
Click the More ⋯ icon (three dots) and choose Add Sender to Contacts.
You can also click the contact name (e.g. Fancii) and select Add to Contacts.
✅ Done! Yahoo knows we’re a friend, not spam.
Apple Mail (iPhone / iPad / Mac)
Open the Mail app and find a Fancii email.
Tap the sender’s email (hello@fancii.com).
Tap Add to VIP or Add to Contacts.
✅ Done! We’re now in your VIPs 💁♀️.
AOL Mail
Log in and open any email from us.
Click our name or email address.
Click Add Contact and confirm.
✅ All set!
Still Not Seeing Our Emails?
If our emails are missing, check your spam or junk folder and click “Not Spam” or “Move to Inbox.” That will help train your email provider to trust us.
Add Us to Your Address Book:
Just add hello@fancii.com to your contacts or safe senders list manually in your settings. This works universally.
We’re Here for You
If you need help, email us at support@fancii.com or click here for customer support. We’ll walk you through it!