Returns

We want you to be completely satisfied after you receive the product. That's why we give you several options to tell us if you're not! If you've purchased on fancii.com, return your product to us (within 90 days) and we will issue a full refund or store credit! All you have to do is make sure that the product is still in “new” condition or has only been gently used. Start the process by completing the online form*!

*If you've purchased the product from somewhere else, we still offer the same, hassle-free money back guarantee within 30 days of receiving the product. Contact our Customer Support Team (support@fancii.com) to help you further or use the chat widget to start a chat with us.