How often should I use each of the tools?+
When introducing new products into your skincare routine, we always recommend starting small and building up. This allows you to test how your skin reacts to each new device, and be able to adjust as needed for your personalized best results. We recommend starting each product on a low intensity setting, and increasing/decreasing the frequency and intensity based on how your skin responds. Recommended starting frequency: 1X/week with Rivo, 1X/week with Clara. If you ever have any questions, please don't hesitate to reach out to us at email@example.com <3
Is this suitable for all skin types?+
Great question! Yes, our products are suitable for all skin types, and customizable for those with delicate or reactive skin. Each product contains a detailed manual that provides individualized suggestions pertaining to your skin goals or concerns. If you have any specific questions about how to best utilize one of our products for your skin type, please reach out to firstname.lastname@example.org for more!
When can I expect to see results?+
After your first treatment, you can expect softer, smoother, clearer, more hydrated skin with the Pore Parazzi. After eight to twelve weeks of consistent use, you may see a reduced appearance of fine lines and wrinkles, hyperpigmentation, and a consistently glowing complexion (individual results may vary.).
What is included in my order?+
Your order will include X1 Rivo facial steamer with aromatherapy basket; X1 Clara 4-in-1 pore cleanser with 3 microdermabrasion tips and 5 suction tips of different sizes, 10 foam filters, 4 rubber rings, 2 reusable silicone tips, 1 charging cable and 1 sleeve.
Do dermatologists recommend these devices?+
Yes! In fact, one dermatologist (Joshua Zeichner, M.D.) further explains that regular use can improve radiance of the skin, similar to the effect of a treatment like microdermabrasion. He also added that we should opt for ones that have different levels of suction power - just like our Clara Pore Cleansing Tool!
Where do you ship to?+
We ship to United States, Canada and the United Kingdom. Shipping is free over $75usd and usually takes 3-5 business days to arrive domestically and 11-20 days internationally.
Do you have payment plans?+
We sure do! We use a partner application called Sezzle which allows you to split your purchase into 4 interest-free payments over 6 weeks. Simply choose Sezzle at checkout!
I have more questions, where can I learn more?+
Check out our in-depth Rivo FAQs here or the Clara FAQs here or contact our customer support team by clicking the chat button below or emaiing email@example.com!